Accessibility Statement

Introduction

This accessibility statement applies to the True Learning Partnership website.

At True Learning Partnership, we are committed to ensuring our website is accessible to as many people as possible, regardless of ability, technology, or circumstances. We want everyone who visits our website to be able to find information and access services easily.

We are continually working to improve the accessibility and usability of our website and aim to comply with the requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

How Accessible Is This Website

We have designed our website to support accessibility by:

• Using clear and consistent navigation.

• Providing responsive layouts for desktop, tablet and mobile devices.

• Maintaining clear colour contrast wherever possible.

• Using meaningful headings and page structures.

• Supporting keyboard navigation.

• Ensuring text can be enlarged without loss of functionality.

• Using descriptive alternative text for images where appropriate.

We are committed to reviewing and improving accessibility on an ongoing basis.

Known Accessibility Issues

Whilst we strive to make all content accessible, some areas of the website may not yet fully meet accessibility requirements.

Examples may include:

• Some older PDF documents may not be fully accessible to screen readers.

• Some historic documents may not have been created in an accessible format.

• Certain third-party content or embedded services may have accessibility limitations outside of our control.

• Some older images and documents may not contain alternative text descriptions.

We are actively working to improve these areas as the website develops.

Requesting Information in Alternative Formats

If you require information published on this website in an alternative format, such as:

• Accessible PDF

• Large print

• Easy Read

• Audio recording

• Braille

please contact us at info@truelearning.org.uk

We will consider your request and respond as quickly as possible.

Reporting Accessibility Problems

We are always looking to improve the accessibility of this website.

If you experience difficulty accessing any information or functionality on this website, or if you believe we are not meeting accessibility requirements, please contact us at info@truelearning.org.uk

When reporting an issue, please include:

• The web page address (URL)

• A description of the problem

• The device and browser you were using (if known)

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you are dissatisfied with our response to an accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for further advice and support.

Technical Information About This Website's Accessibility

True Learning Partnership is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status:

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard due to the known issues identified above.

Continuous Improvement

Accessibility is an ongoing process. We regularly review our website and digital content to identify opportunities for improvement and to ensure the information we publish remains accessible to all users.

If you have any suggestions about how we can improve accessibility, we welcome your feedback.

Questions about this statement or any information published on our website? Please contact us at info@truelearning.org.uk and a member of the team will be happy to assist.